Their core competence lies in consulting, sales or production - ours in the efficient handling of the processes required behind them. As already successfully used by many customers: We provide you with the necessary IT resources and also take over complete back-office processes.

Business Process as a Service.

Industry-independent, we offer BPaaS for companies that want to focus more on their core business in the future and thus continue to secure their business success. Outsource your inefficient IT processes and bank-specific back-office processes - we'll take care of it.

For banks in the securities sector, for example, we check and supplement securities master data and prices, book your purchase and sales contracts, deliveries and receipts, distributions and corporate actions and provide various individual services. In the deposit business, we primarily take care of customer opening, payment transactions and answering your end customers' enquiries in our contact centre.

Individual service level agreements (SLA) and detailed process descriptions define the respective areas of responsibility and ensure transparent and smooth cooperation.

BPaaS - Services at a glance



Maintenance & Support

Operational activities



Maintenance & Support

Operational activities

Contact Center

Our Contact Centre is responsible for the entire customer management of "Renault Bank direkt". Our employees are constantly in direct contact with the bank's customers and interested parties. There is close cooperation with the in-house teams responsible for the development, maintenance and operation of the software solutions used by Renault Bank (Core Banking, eBanking, Regulatory Reporting).

We are the right partner for you

Efficient processing - maximum flexibility

You devote yourself to your core business - we take care of the efficient handling of the processes behind it.

Advantages for banks & financial service providers

Professional securities settlement

Controlled processing of buy and sell orders. Monitoring of order routing, effective booking and control of automated process steps ensure high-quality and smooth asset management.

Extensive master data supply

Master data on financial instruments as well as market data are - depending on the contract - obtained from different providers and subjected to professional quality assurance after automated transfer.

Implementation of capital measures

Transactions such as dividend and interest distributions, capital increases, subscription right settlements, general meetings, etc. are technically executed according to the parameters published by the issuer. Bookings, vouchers and transaction details are checked by qualified employees.

Individual service level agreements

Different projects need different services - from us you get customised services that perfectly fit your requirements.

Account opening process

Onbording of new customers including PEP check, account openings including money laundering check, adequate collection of all information relevant for KYC and credit assessment ensure a solid and usable database.

Data validation Market data

Various technical and manual control mechanisms and checking algorithms ensure an exceptionally high data quality of all market data provided.

We have aroused your interest?

Satisfied BPaaS customers

"As a modern online direct savings bank, it is always our concern to provide our customers not only with attractive interest rates but also with an effective and user-friendly way to manage their savings deposits. The eBanking platform developed by CPB combines the core features of modern design, intuitive operation and the highest security standards and thus offers our savers an optimal basis for profitable investment. We are proud to be able to present a reference product on the domestic direct banking market with this solution and look forward to being a reliable savings partner for many Austrians in the future as well".

Paul Siegl, BA MSc
Project Manager of the Deposit Business of Renault Bank direkt Austria

Solutions & Products

Core banking system from CPB

Tambas - CORE banking

TAMBAS is a proven and powerful core banking system with solution modules for customer, account and deposit management, credit business, treasury, payment transactions, general ledger, accounting, controlling and securities business.



End-to-end process for the handling of the German flat rate withholding tax: from the tax calculation, to the reporting system, to the production of the complex on- or off-shore client reporting or the OECD Common Reporting Standard.

...and many more

More and more customers are using our solutions in the service variant. Find out about suitable offers now!

Your contact for BPAAS

Any questions?
I'll be happy to answer them!

Customer Services & Sales

Peter Henger
Head of Customer Services & Sales

Telephone number: +43 (1) 42701-109

Any questions?
I'll be happy to answer them

Customer Services & Sales

Peter Henger
Head of Customer Services & Sales

Telephone number: +43 (1) 42701-109