Diverse contacts.
Innovative community.

Sharing interesting information in a timely manner has always been very important to us and this works best through our online tools. Make your daily work easier - make use of available information sources. Stay informed in an uncomplicated and optimal way.

Services for best support

Supportnet

Benefit from the knowledge of our experienced staff and use the SUPPORTNET to address technical concerns and requests immediately and directly to our first-level support.

SUPPORTNET is available 24/7 and the progress of processing as well as the current status of your submissions can be tracked online at any time. The tool covers the entire life cycle of a request, software change, data change or error correction and thus ensures transparent and consistent communication and documentation - the best basis for audits.