RCI Banque (Renault) start direct banking business with solutions made by CPB22. May 2014
Only six months after their decision for CPB as a solution partner and the successful implementation project, RCI Banque started their operation as a direct bank (Renault Bank direkt) and provider of online saving in Austria. CPB not only contributes the technical solutions as well as their operation in the CPB data centres, but most of all comprehensive services in the field of BPO (Business Process Outsourcing).
This means that CPB, e.g. operates the bank’s Call Centre and administers applications to open a bank account as well as all processes of customer relations in a unit created especially for these purposes.